Amplify Central US scheduled maintenance taking longer than initially planned

Incident Report for Axway Service

Resolved

The incident has been resolved.

Posted Jan 14, 2022 - 11:40 UTC

Monitoring

A fix has been successfully implemented and the service is up and running again. We are closely monitoring the situation, however, we don't expect additional outage. A post mortem analysis is on the way.

Posted Jan 14, 2022 - 10:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 14, 2022 - 10:09 UTC

Update

We are continuing to investigate this issue.

Posted Jan 14, 2022 - 10:09 UTC

Investigating

The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP.

Posted Jan 14, 2022 - 10:08 UTC

This incident affected: Amplify Platform - US-Based Services (Amplify Engage - US).