Database engine upgrade

Incident Report for Axway Amplify Platform

Resolved

This incident has been resolved.

Posted Apr 14, 2022 - 04:11 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 14, 2022 - 02:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2022 - 02:33 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 14, 2022 - 01:32 PDT

Investigating

Due to an upwards trend in DB backend usage, we are proactively upgrading the underlying hardware. Also, we are enabling some elasticity features so the resources can better scale with the load from here onwards. The expected service interruption is less than a minute.

Posted Apr 14, 2022 - 01:32 PDT

This incident affected: Amplify Platform - US-Based Services (Amplify Engage - US).